If you're having trouble signing in to your account, we would advise resetting your password in order to update your account. You can do this by clicking the 'forgotten password?' underneath the sign in form.
This will send you an email helping you to reset your password, and you should be able to log in once that's done.
If you're still having trouble, feel free to contact usand we'll happily look into it for you, or if you didn't find what you were looking for, please see below for related articles.
We take our identity of working with ethical and sustainable partners very seriously. We evaluate a brand/manufacturer's overall ethical credentials in deciding whether we should sell a particular product. This is done by an internal assessment procedure.
When a product has received an ethical claim that has been certified or verified by an independent 3rd party organization, we will share that information with you. For example, we sell ethical products with claims certified by the Fairtrade Labelling Organisation, Soil Association, and others that carry the same weight.
Ultimately the choice is yours, the conscious consumer, of what to support in your ethical purchasing – our aim is to empower you to make the choices that are right for you. Please let us know if there is a product or brand you feel we should support (or stop supporting).